Hôtel Artus

Pros: Customer service is lacking.

As well as it was - I wouldn’t rebook. Pros: Fantastic location, ample space, clean, beds comfortable, and elevator which can be rare! Cons: No French flair whatsoever. No temperature control - 3rd floor rooms uncomfortable climate wise. 99% of the staff was exceptional - but the 1% ( one person) who fell short on more than one occasion took away from the experience.

Exceptional Pros: Service was excellent! Cons: perhaps the only thing I can recall is the elevator is quite small.

Wonderful customer and friendly service, great breakfast buffet, awesome room and location. Pros: Hotel Artus boasts a fantastic location in the heart of Saint-Germain-des-Prés, making it the perfect base for exploring Paris. We opted to pay extra for breakfast, and it was definitely worth it – the spread was fresh, diverse, and delicious, with something for every taste. The hotel is surrounded by charming cafés and top-notch restaurants, offering plenty of dining options within walking distance. The staff were exceptionally attentive and accommodating, always ready to help with a smile. We also enjoyed having food delivered to our room, which was a convenient and pleasant experience. Overall, it was a wonderful stay, and we highly recommend it! One of the highlights of our stay at Hotel Artus was the exceptional service provided by the head concierge, Sanjay. He went above and beyond in offering personalized restaurant suggestions and recommending things to do in the area, ensuring we had the best possible Parisian experience. He greeted us with a warm smile and charming demeanor, making us feel right at home. His attentiveness and local knowledge truly enhanced our stay, and we felt incredibly well taken care of throughout our time at the hotel. Cons: We were assigned a room on the second floor, but unfortunately, it didn’t live up to the advertised "soundproof" promise. We could clearly hear talking, footsteps, and the shuffling of chairs from the guests in the room above us.

Great location, excellent staff, comfortable rooms Pros: The location was the best! The room was well appointed, comfortable bed, closet space, large bathroom Cons: The water pressure was not great, but that’s how it is in France. Everything was exceptional!

Awesome stay. Pros: The hotel was very nicely decorated and clean. The staff was very friendly and helpful. The breakfast was delicious and the bed was super comfortable. Location can't be beat with great cafes and restaurants right outside the door. We will stay there again.

Pros: Perfect location

1st time Paris travelers Pros: We stayed at the Artis based on a friend’s recommendation and it did not disappoint. The staff was welcoming. The room we stayed was a bit small but not a deal breaker as we were out most of the day. Their head concierge Sanjay is a wonderful and kind man who really goes out of his way to help his guests and makes great recommendations. The hotel is in a great location and we will definitely return.

c'était merveilleux Pros: As soon as we arrived we were greeted by the lovely woman at check in We inquired about special dining and events Sanja the concierge was great at recommendations and securing us a reservation for Christmas Eve with an amazing view of the Eiffel Tower

Pros: Great hotel. Very clean and cute. Staff is friendly and very nice. Great location. Cant go wrong!