Frequently asked questions
How does HosPet work?+
Write your trip in one sentence: where, when and with which pet. HosPet builds it around your dates, budget, style and pet: the stays that take your pet with their pet fee and size limit, a map with dog areas and vets, the city rules and the papers for the border. Open a stay to see its rooms and book it inside your trip.
Is every stay really pet-friendly?+
Yes. We only list stays whose own official website confirms that pets are welcome, and we show the pet fee, the size limit and the date the policy was checked. Rules can change, so you can read the stay's website live from every trip.
What does it cost?+
Planning is free, with a free account. Book your stay on HosPet and the trip pass comes with it: the chat for the whole trip, a day-by-day plan, vaccine reminders and a PDF. While trip planning is in beta, everything is free. See hospet.eu/plans.
How do I book, and who do I pay?+
Choose a room inside your trip and pay securely by card: the booking is made with the hotel through our travel partner Nuitée, and you get a confirmation by email. Some small properties take bookings themselves: we show their website and phone instead.
Can I cancel or change my booking?+
Each room shows whether it has free cancellation and until when. To cancel or change a confirmed booking, use My booking with your booking reference and email.
What papers does my dog or cat need?+
It depends on where you start and where you go. Every trip lists the steps (microchip, rabies vaccine, EU pet passport, waiting times, extra treatments for some countries), each with its official source. Confirm with your vet before you travel.
Which pets and places do you cover?+
Dogs and cats, in the European cities where we have stays checked for pets. If you write a place we do not cover yet, we say so and offer the closest cities that we do.
What happens to my pet's data?+
Your trips and your pets' profiles (with HosPet Pro: microchip, vaccine, passport) are saved in your account, and you can change or delete them at any time. The chat starts only if you press Start the chat. Details in the Privacy Policy.