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HosPet.eu
Draft: This document is placeholder content pending review by legal counsel.

Privacy Policy

Last updated: 2 July 2026

1. Who we are

HosPet.eu ("we", "us") operates a platform for discovering, reviewing, and booking pet-friendly hotels in Europe. We are the data controller for the personal data described in this policy. Contact: info@hospet.eu.

2. Data we collect

  • Account data: name, email address, and a hashed password when you register.
  • Booking data: guest name, email, phone number, and nationality when you book a stay. Payment card details are entered directly into our payment provider's secure portal and never reach our servers.
  • Reviews: the content you submit, including optional details about your pets.
  • Newsletter: your email address if you subscribe.
  • Inquiries: name, email, organization, and message if you contact us about collaborations.

3. Why we process it (legal bases)

  • Performance of a contract (Art. 6(1)(b) GDPR): creating your account, processing and managing hotel bookings.
  • Consent (Art. 6(1)(a) GDPR): sending the newsletter. You can withdraw consent at any time.
  • Legitimate interest (Art. 6(1)(f) GDPR): publishing reviews, preventing abuse, and improving the service.

4. Who we share data with

Bookings are fulfilled through Nuitée / LiteAPI, which passes the necessary guest details to the hotel. Our infrastructure providers (hosting, database, and email delivery) process data on our behalf under data processing agreements. We do not sell personal data.

5. Cookies

We use only strictly necessary cookies: a session cookie for signed-in accounts and a short-lived cookie for accessing your booking. We do not use advertising or cross-site tracking cookies.

6. Retention

Account data is kept until you delete your account. Booking records are kept as long as required for the stay and applicable legal obligations. Newsletter data is kept until you unsubscribe.

7. Your rights

Under the GDPR you have the right to access, rectify, erase, and port your data, to restrict or object to processing, and to lodge a complaint with your local supervisory authority. To exercise any right, email info@hospet.eu.