Hôtel Martinez, in The Unbound Collection by Hyatt

Horrible Pros: Manager dark skin don’t know the name was horrible like horrible horrible to me I paid upfront the stay I lost my phone with all my cards Apple Pay in it in monaco and he didn’t let me check in to give me the keys unless u will pay a deposit of 80 euro I Told him lost my Phone and they are looking at the restaurant where I was if I had forgotten it there I arrived in my Ferrari f8 And a Range Rover of my friend you would say that having my cats there at valet would be already considered like I am A reliable customer knowing i paid the stay already days before in full yet her was so rude and said I am standing by the policy never will stay there again and will always just stay at the Carlton hotel they have let me wait for 3 hours until I have made an phone call to a friend that could confirm card details for 80 euro deposit it’s unbelievable that a manager like tha can have a job like that instead of helping others he put colleagues front desk girls that was trying to help he told them no we leave it like that horrible experience hotel Martinez should really shame them selfs I asked to have conversation with the general manager he told me not available and is not at duty of course I knew this was a lie Cons: Office manager was rude not helpful an selfish and did Notting to solve my problem

An Iconic Hotel in Beautiful Cannes Pros: This Iconic Hotel stands on the Croisette and is a beautiful Art Deco hotel that has been re furbished in the same style and has a colour scheme of Blue and White - the detail of the refurbishment is astonishing ( even the bins used to put dirty linen are white and Art Deco in design ) The hotel is larger than it looks with several hundred rooms and indeed has more rooms than the Carlton - we both prefer the Martinez for its Decor but more importantly for its warmth and more intimate feel. Its position on the Croisette, in my opinion is perfect as it is a little quieter than further down but still walkable to all the attractions and restaurants and shops. Our room was absolutely beautiful with a sea view and a small, but very adequate dressing room which seemed like a Tardis with ample room for all our clothes and more! The Bathroom was also beautiful with a single basin on a modern Art Deco base - there was a very large walk-in shower with a very powerful overhead rain shower as well as a hand held shower head The towels were also wonderfully soft and the lighting excellent On the note about lighting - so often you need a degree to work out how to turn the lights off at night but at the Martinez, it is clearly marked on every with and you had the choice of Daylight or Moonlight or Night Lights - very clever and simple to use and I always prefer a room to be well lit and these were. We think the bed was probably the most comfortable hotel bed we have slept in and we are very fussy and the pillows were also excellent The room itself was very quiet and a pleasure to return to after an evening out. Housekeeping were very good coming early to service our room which was always kept very clean - they were all very polite and greeted us whenever we passed them and we were very impressed - the only lady that we know the name of was Helen, who had a lovely smile Breakfast was served in the main restaurant, which itself is again beautiful with white leather leather comfortable seating. You were able to order eggs of your choice ( although at the beginning of our stay an omelette was included in the standard cost but in the middle of our stay a plain omelette was charged at 12 euros, which would be my only criticism as pretty well all other hotels we stay at include an omelette and my wife enjoys this - may be it might revert back in due course ) The Buffet was excellent with hot and cold food which was replenished frequently and all was of very good quality and the choice very good - apart from the omelette, I really could not fault it in anyway There was also a large outside terrace, which we would have used but there was little shade, although there was a covered seating area in between the main restaurant and outside that you could sit in. The staff were also very good especially Catherine and Karla. We were also very impressed to see the Food and Beverage Manager, Camille, each morning making sure all was ok and clearing tables when necessary - she also took the time to come over to us and we had a very pleasant chat and thought she was charming and clearly had a passion to make sure all was ok - very impressed. It is quite clear also that the General Manager, Mr Cottray, is very much liked and respected by all his staff, which is apparent in the way that the hotel runs - he also is visible, which I believe is very important. We had a wonderful stay and will return.